Best Customer’s Hands Down:

We, here at First Call, have the best customer’s.  Hands Down.  No Contest.  Today, in the snow and hail, was called out to Livingston Mountain.  Where a customer had a blown pump.  And if you saw it, it was coming down in buckets.  And hard.  The hail actually hurt hitting my face.  But this problem needed repair.  ASAP.  Sewage was backing up inside their home.

My jacket soaked, and clothes soaked.  Down to the bone.  My customer comes out with a hot beverage. I think she called it a Spark or Sparkle.  Kinda tasted like orange pop.  But it was good.  I can’t tell you how that really hit the spot.

How nice of her.  She stopped my progress for my benefit.  The sewage was only backing up worse in her home. It was just enough to get me going.

Just another example of how we at First Call have the best customers hands down.

Thanks for reading,

Ronnie

2 Responses to “Best Customer’s Hands Down:”

  1. Mike Stadler says:

    Ronnie- Thank YOU for dropping everything and rushing to our rescue. Thankfully you were able to get us back up and running very quickly before the problem became too disastrous inside our home. :o)

    The beverage my wife gave you is how I start my morning every day. The drink is called SPARK, and is a very healthy mental focus/energy drink. You can get more information about it from our website. :o)

    Have a great week! And again, THANK YOU for helping us!

  2. Ronnie says:

    Hi Mike,

    It was my pleasure. We are glad to help. I have been in your shoes with this type of problem. Sewage backing up into the house is an emergency. Most of my customer’s know our policy on emergencies. We will do everything in our power, humanly possible, to rearrange the schedule and resolve the emergency.
    Sounds like the repair on your tank is completed. I see you are back in the schedule for completion on Thursday. I look forward to see you then and ending your septic nightmare.
    I look forward to talking to you then.
    Oh, and thanks for the drink when I was there. It was what I needed at that moment. Believe me, I was freezing.

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