Best Customer Callback Ever

Best customer call ever. He called me this morning wanting a price quote. I told him that we charge 38 cents per gallon and sales tax and that’s a flat rate. He asked what that was. A flat rate? I said that there is no other fees. I’m not going to be upselling you magic chemicals or anything else. As long as your correct on the gallons you can write the check out now and put it on the counter.
He continued to call around and asked a lower priced competitor. Are there any other fees besides gallons and sales tax. And then they stumbled all over themselves and said that there’s a $75 uncover the tank fee, and then he’ll have to buy a 195 dollar bottle of enzymes or there’s no warranty on their work and a penny per gallon per extension hose they’ll have to use if there tank is far from the road.
He was shocked. And then he couldn’t get them to quote any price. Just a whole bunch of fees.
Those who know the game choose us. No funny business. Just good honest work.

Plus to add.  My prices are clearly posted on our website.  Which is a legal document I might add.  You can print it and take us to court.  Which is why some of our competitors won’t post their prices on their website.  Betcha didn’t know that.

Thanks for reading,

 

Ronnie

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