Archive for May, 2014

Competitor’s Rates have Work In Fees

Friday, May 30th, 2014

Our Competitor is at it again,

We get price checker calls all day long. In our area, the homeowners know, that we charge per gallon. We charge 38 cents per gallon plus sales tax. Example. If it’s a 1000 gallon septic tank, then it’s $380 plus tax which is $409.26.

But our competitor has a “Work-in” fee. One that he does not tell people during the price check call. It’s a completely made up fee called a Fuel/Operator charge. Which just simply should be in his price, but he breaks it out for the “Price Checkers”. So he tells the price checkers that he charges 36 cents per gallon. But after the job is done he says that it’s 36 cents per gallon plus a 30 F/O charge. So here’s the Math 1000 gallon tank would be 360 plus 30 F/O charge. Which makes 390 plus tax for a grand total of $422.76.

Here’s my rates copied from my website.

WE ARE A FLAT FEE SEPTIC PUMPING COMPANY!
Tank Size Septic Pumping Tax Total
1000 gal $380.00 $31.16 $411.16

My competitor’s Website (Copied and Pasted)
1,000 gallon tank = $360 + $30 F/0 Chg. + sales tax (.084 = $32.76) = total price = $422.76

Bottom line, we are still the most competitive price in the area. But most of all. I refuse to play this “Lower rates and add “”Work in”” fees” game.

I could say I am 34 cents per gallon and at the end of the service add in a $40 “work in” fee.

But I will never do this. I am up front. As I have always said. If you’re sure about the gallons, “Fill the check out now, and put it on the counter”. The price will never change.

So please ask when calling around. “What is the bottom line price, Is there any additional fees?” And then see for yourself.

Thanks for reading,

Ronnie

Septic alarm and what it means

Friday, May 30th, 2014

This is a working model of a basic septic systems pump and alarm for a pressure drainfield, sand filter, or sand mound.  Geogrpahically, these two yellow float switches are located in the tanks with the wastewater.  The light signifies the pump.  When I raise the lower float switch, you must imagine my hand as wastewater.  This is what will trigger the pump to turn on.  The light comes on.  When the lower float is lowered, the light goes off.
Now if something goes wrong with the pump the water levels will reach higher than normal.  When the upper yellow float is raised, it sounds the alarm.  When the water level goes down, the alarm will silence itself.

Now if the alarm is randomly going off, and appearing to reset itself, is an indicator that a pump is starting to go bad or a component is starting to plug up.  I have seen people think that the alarm is malfunctioning and unplug it.  And later cause themselves a very expensive bill.

I hope this demonstration helps those looking at the problem.  And as always, if you have any questions, please email or call me.

ronnie@firstcallseptic.com

360-686-0505

Thanks for reading,

 

Ronnie