Posts Tagged ‘amboy’

Best Customer Callback Ever

Thursday, May 2nd, 2013

Best customer call ever. He called me this morning wanting a price quote. I told him that we charge 38 cents per gallon and sales tax and that’s a flat rate. He asked what that was. A flat rate? I said that there is no other fees. I’m not going to be upselling you magic chemicals or anything else. As long as your correct on the gallons you can write the check out now and put it on the counter.
He continued to call around and asked a lower priced competitor. Are there any other fees besides gallons and sales tax. And then they stumbled all over themselves and said that there’s a $75 uncover the tank fee, and then he’ll have to buy a 195 dollar bottle of enzymes or there’s no warranty on their work and a penny per gallon per extension hose they’ll have to use if there tank is far from the road.
He was shocked. And then he couldn’t get them to quote any price. Just a whole bunch of fees.
Those who know the game choose us. No funny business. Just good honest work.

Plus to add.  My prices are clearly posted on our website.  Which is a legal document I might add.  You can print it and take us to court.  Which is why some of our competitors won’t post their prices on their website.  Betcha didn’t know that.

Thanks for reading,

 

Ronnie

Septic Tank Additives

Monday, August 13th, 2012

Sometime last week we experienced an emergency call about a septic system only being 3 years old and needing pumped already.  They have used Rid-X septic tank additives religiously over the past three years. And they thought they didn’t have to pump the septic tank if they used their product.

Here is the cut and paste from their website.  It’s also on the package of Rid-X they were using.

“Q: If I use RID-X®, will I still have to have my septic tank pumped?

A: Yes, the average recommended time between septic tank pumpings is 2-3 years, depending on the rate of sediment build-up, family size, and other factors. Used regularly, RID-X® helps break down the solid waste in your septic tank.This may slow the accumulation of solid waste in the tank.”

And here’s the link to their page.

http://www.rid-x.com/faq.shtml

Rid-X has never said use their product and never pump the septic tank again?  Which is so confusing to me.  I don’t know where/how these things get started.  Even Rid-X know’s you will need to pump your septic tank every 3-5 years depending on use.

Below was the septic system that had used Rid-X every month.  And it backed up in 3 years.

Thanks for reading,

 

Ronnie

Neglected Septic Pump Screens

Monday, August 13th, 2012

Here is a video of what happens when these screens are not cleaned annually.  And there is no “septic technician” in a bottle.  There’s no magical chemical that you flush that can clean this screen.  It needs to be completely disassembled and cleaned.  There’s no other way around it.

The consequences of not performing this maintenance, will be a pump that is starved and eventually burns up.  And these are not cheap pumps at all.  They start out at about $400 to replace and on up.  And I really mean that.  On up.

Enjoy the video and thanks for reading,

 

Ronnie

 

 

Septic Tank Additives

Saturday, July 28th, 2012

This is  a great video.

Now I did start recording a bit late.  But here’s how the story goes.  This is a home with two people living inside.  This tank is only 3 years old.  They use a commonly known septic tank additive every month.  They have been using it religiously.

So they started backing up in the home.  They were confused and called us to find out what was wrong.  The septic tank was completely full of solids and toilet paper.  I asked her what she thought the “additives” did.  She said that it breaks down the sewage in the tank leaving a tank full of clean water.  Just like the commercials.

I then showed her the septic tank. She was completely shocked and in awe that there was anything even in there.  This tank was full, and bad.  I asked her what she thought it was doing after she saw the contents.  She said it best.  ”Nothing at all.”

She is correct.  We showed her the back of the bottle.  Everyone reads the front, but no one reads the back.  It clearly states that this does not replace regular septic pumping maintenance, and septic tanks need to be pumped every 3-5 years.

She then said, “What’s the point of using this stuff then?”  I said, “Exactly.”  Save your money.  Just clean your tanks.  Remember, septic systems have been around for more than a 100 years.  Those companies have only been around for 30 years.  They were working just fine before them, and in my experience, they don’t do anything besides eating a whole in your purses/wallets.

The second video below this one is what it looks like when the septic tank is all cleaned out.  The sewage crushing machine has liquified the entire septic tank, and is now vacumming out the contents.  This is how it’s done, in case you were wondering.  :)

 

 

Thanks for reading,

 

Ronnie

Saturday, July 28th, 2012

Here is a video of a clogged inlet baffle.  There are two reasons why this house backed up into the house.  The inlet pipe, abs plastic, was installed too far into the tank, and too close the concrete baffle.  And the second is excessive toilet paper use.

Really exciting stuff.

 

Thanks for reading,

 

Ronnie

 

Leaking Septic Tanks

Saturday, July 28th, 2012
Closeup of leaking cinderblock septic tank

Closeup of leaking cinderblock septic tank

We found another leaking septic tank.  This septic tank was homemade with cinder blocks.  This homeowner had never had it back up into the house, so assumed everything was okay.  During a routine inspection we had to tell them the tank has never worked like a tank and needed replaced.  The sewage was leaking out the septic tank and going straight to ground water.

Leaking Cinder Block Septic Tank

Leaking Cinder Block Septic Tank

Now I understand that there are those that would say, “well, if the sewage leaks out the tank, or the drainfield, what’s the difference?”

Please remember that there are three types of bacteria and pathogens, in human waste, we need to kill before releasing the wastewater back into the environment.  I know this is a hard concept to get a handle on, but when we release the water back into the environment it is recycled.  It heads back down to groundwater, wells pull it back up and it’s fresh water again.  I’m sorry if that grosses anyone out, but it is the truth and is fact.  We must take care of how we treat our wastewater onsite.

What does Septic Mean?  It means that the environment in the septic tank is void of all oxygen.  Or it’s gone septic.  Why is this important?  Well, we have to remember why we are treating wastewater.  There are three important types of bacteria in wastewater we must destroy before releasing into the environment.

1. Aerobic Bacteria and Pathogens:  Need oxygen to survive

2. Anaerobic Bacteria and Pathogens:  Need absence of oxygen to survive

3. Facultative Bacteria and Pathogens:  These are harder to destroy, because they don’t care if there’s oxygen or not.

Now how do we treat all three.  Well.

1. Aerobic Bacteria and Pathogens:  The septic tank is the best place to destroy these.  See being a septic tank, if you took a dissolved oxygen measurement out of the wastewater, it would read zero.  That’s right, there will be no dissolved oxygen in that water.  So the Aerobic Bacteria perish here.  But let’s not forget the other reason we need a septic tank. It’s to separate liquid from solids and only allow liquids to enter the drainfield.  If you allow your septic tank to get too full, it will lose that ability and will send solids out to the drainfield, essentially plugging it up and needing replacement.  (Now I have been asked this)  If the septic tank is leaking out the bottom why is it that it needs repair.  What’s the difference if the sewage gets out of the septic tank or the drainfield.  Please remember, the sewage needs 72 hours of septic tank treatment for clarification and to kill aerobic bacteria found in human wastewater.  If we simply flush the water down to a leaking tank, it’s going to head straight down to ground water without adequate anearobic, anaerobic, or facultative treatment.  We cannot skip any one of these steps as we can hurt our environment and make others very sick. Oh, and possibly contaminate your very own well water.

2. Anaerobic Bacteria and Pathogens:  These don’t like oxygen and will die in the presence of oxygen.  In a traditional septic system’s drainfield.  It is the drainrock that was installed that they die here.  Pretty much as soon as they hit the drainrock.  Now beneath the drainrock there is soil, but that’s the next and final step.

3.  Facultative Bacteria and Pathogens:  These don’t care about oxygen at all.  They will survive either way.  But through plain old friction alone, in the soil beneath the drainrock, they get hung up.  And die.  All within six inches of leaving the drainrock.

Pretty cool stuff huh?

Now it can be a bit hard explaining to a homeowner that they are experiencing problems.  Here’s why.  A homeowner like this one, will say, But I’ve never had a problem.  We’ve never even had to pump it.  In over 40 years.  And now I get to try my hardest to educate and explain to them that the septic tank was not built as a tank at all, and it’s never backed up or needed pumped because it is just leaking into the ground without the 72 hours of septic tank treatment to kill off the harmful aerobic pathogens and bacteria.  But once I can get them to understand how all this is supposed to work, it doesn’t take much for them to let us replace the tank.  And get their wells tested.

 

Thanks for Reading,

 

Ronnie

 

World Famous Nick’s Tavern Amboy, Wa

Saturday, June 9th, 2012

My favorite tavern, in the world, Nicks was backing up yesterday. I was called at 6:30 am. I arrived about 10:00 am. I had another emergency I was working on at the time. The tanks were backed up.
I had just pumped it out three months prior. What gives? I used my inspection mirror and verified that the outlet baffle had rotted off. Oy. I had to pump the tank, put a ladder in, and enter. There’s no other way with this type of repair.
I opened up the drainfield and cleaned it out while I was there. Repairs have been made. It’s done. Thank Goodness. Drove like crazy and got all my work done. Just about 30 minutes late to picking up my boys.
Thank goodness I have an understanding ex wife. She remembers that some things cannot be planned. I don’t just get to get off work at 5:00 o’clock. I have to stay until the work is done.
Oh, and I nearly forgot. Amanda, who’s awesome BTW, bought me lunch. I was so hungry. Nothing makes one hungry like entering a septic tank. Have a great day. :)

Laundry Day on Septic

Sunday, April 29th, 2012

This is a quick reminder about Laundry Day.  It’s a nice sunday out today, and I want to be sure to put a bug in everyone’s ear about septic and laundry day’s.

It’s pretty easy.  There shouldn’t be a laundry day.  All that water, all at once is truly hard on septic systems.  Try to space, one load, every other day.  That is much easier and most important to aging septic systems.  Also, remember try to upgrade your washer from a “water wasting” top load, to a water efficient front load.

You’re septic system will thank you by giving your many more years of service.

Thanks for reading,

 

Ronnie

Sunday emergency in Camas

Sunday, April 29th, 2012

Today I was planning on posting the pictures I have gathered from a system that was completely clogged up full of roots.  But I received an emergency call in Camas, WA last night at about midnight.  Customer’s backing up takes pri0rity to pictures.  I am going to get this out of the way and post the pics another day.

So today, I get to get an alarm in Camas.  Then drive up to Yacolt and check on a customer attempting his own repairs to save money.  But I don’t mind checking.  I get to go on my motorcycle today.  An excuse for a ride.  :)

Have a great day and thanks for reading,

 

Ronnie

Busy two weeks

Thursday, April 5th, 2012

It’s been a busy two weeks.  I have photos and stories to share.  I will try to get them on this weekend.

I can’t believe how busy it’s been.  Considering it’s spring break and all.  Got a great workout yesterday, a homeowner has a septic tank that was 3.5 feet down.  Took an hour and 10 minutes to excavate by hand.  Good times.  I slept well last night.

Thanks for reading,

 

Ronnie