Posts Tagged ‘battle ground’

High Water Alarm

Sunday, October 28th, 2012

Last night I was with my friends at Rusty Grape Winery. I received an emergency call from a homeowner. Obviously since I had a drink, I could not respond to the emergency of my customer. The emergency was her “Septic High Water Alarm” started sounding off.
Now, what does that mean? Simply, it means the septic system is experiencing a “Higher Than Allowable” water event. A sewage pump must b

e acting up, or failed all together.
I instructed her to stop running all water. That she was on “Code Yellow.” She didn’t know what that means, and that is the cause of this post. If you’re on Septic and if you ever call your septic guy, you need to know what these terms mean.

Code Yellow – Another term for the old saying, “If it’s yellow let it mellow, If it’s brown flush it down.” Code yellow means you can run a small amount of water. No laundry, No dish washing. Really fast showers, and hand washing. We use this term when one experiences a high water alarm.

Code Brown – Or sometimes Code Red is used. When a homeowner starts backing up inside their house. Usually sewage is backing up in a bathtub or toilet that stops flushing altogether. The system needs immediate attention, and “ALL” water usage must stop. Place kitchen mixing bowls in all sinks so people can wash hands and not put Any water down any drain. Throw it outside. And Absolutely no toilet flushing. Any water being run or flushed will just keep backing up. The Septic System will stop backing up if all water is shut off.

If this doesn’t make sense or needs further clarification, please post.

Please share on your Facebook pages for those friends of your’s that have septic systems may know what to do when these events occur.

I have two emergencies today, so everyone have a great Sunday. :) and Thanks for Reading

Septic Tank Additives

Monday, August 13th, 2012

Sometime last week we experienced an emergency call about a septic system only being 3 years old and needing pumped already.  They have used Rid-X septic tank additives religiously over the past three years. And they thought they didn’t have to pump the septic tank if they used their product.

Here is the cut and paste from their website.  It’s also on the package of Rid-X they were using.

“Q: If I use RID-X®, will I still have to have my septic tank pumped?

A: Yes, the average recommended time between septic tank pumpings is 2-3 years, depending on the rate of sediment build-up, family size, and other factors. Used regularly, RID-X® helps break down the solid waste in your septic tank.This may slow the accumulation of solid waste in the tank.”

And here’s the link to their page.

http://www.rid-x.com/faq.shtml

Rid-X has never said use their product and never pump the septic tank again?  Which is so confusing to me.  I don’t know where/how these things get started.  Even Rid-X know’s you will need to pump your septic tank every 3-5 years depending on use.

Below was the septic system that had used Rid-X every month.  And it backed up in 3 years.

Thanks for reading,

 

Ronnie

Neglected Septic Pump Screens

Monday, August 13th, 2012

Here is a video of what happens when these screens are not cleaned annually.  And there is no “septic technician” in a bottle.  There’s no magical chemical that you flush that can clean this screen.  It needs to be completely disassembled and cleaned.  There’s no other way around it.

The consequences of not performing this maintenance, will be a pump that is starved and eventually burns up.  And these are not cheap pumps at all.  They start out at about $400 to replace and on up.  And I really mean that.  On up.

Enjoy the video and thanks for reading,

 

Ronnie

 

 

Saturday, July 28th, 2012

Here is a video of a clogged inlet baffle.  There are two reasons why this house backed up into the house.  The inlet pipe, abs plastic, was installed too far into the tank, and too close the concrete baffle.  And the second is excessive toilet paper use.

Really exciting stuff.

 

Thanks for reading,

 

Ronnie

 

Leaking Septic Tanks

Saturday, July 28th, 2012
Closeup of leaking cinderblock septic tank

Closeup of leaking cinderblock septic tank

We found another leaking septic tank.  This septic tank was homemade with cinder blocks.  This homeowner had never had it back up into the house, so assumed everything was okay.  During a routine inspection we had to tell them the tank has never worked like a tank and needed replaced.  The sewage was leaking out the septic tank and going straight to ground water.

Leaking Cinder Block Septic Tank

Leaking Cinder Block Septic Tank

Now I understand that there are those that would say, “well, if the sewage leaks out the tank, or the drainfield, what’s the difference?”

Please remember that there are three types of bacteria and pathogens, in human waste, we need to kill before releasing the wastewater back into the environment.  I know this is a hard concept to get a handle on, but when we release the water back into the environment it is recycled.  It heads back down to groundwater, wells pull it back up and it’s fresh water again.  I’m sorry if that grosses anyone out, but it is the truth and is fact.  We must take care of how we treat our wastewater onsite.

What does Septic Mean?  It means that the environment in the septic tank is void of all oxygen.  Or it’s gone septic.  Why is this important?  Well, we have to remember why we are treating wastewater.  There are three important types of bacteria in wastewater we must destroy before releasing into the environment.

1. Aerobic Bacteria and Pathogens:  Need oxygen to survive

2. Anaerobic Bacteria and Pathogens:  Need absence of oxygen to survive

3. Facultative Bacteria and Pathogens:  These are harder to destroy, because they don’t care if there’s oxygen or not.

Now how do we treat all three.  Well.

1. Aerobic Bacteria and Pathogens:  The septic tank is the best place to destroy these.  See being a septic tank, if you took a dissolved oxygen measurement out of the wastewater, it would read zero.  That’s right, there will be no dissolved oxygen in that water.  So the Aerobic Bacteria perish here.  But let’s not forget the other reason we need a septic tank. It’s to separate liquid from solids and only allow liquids to enter the drainfield.  If you allow your septic tank to get too full, it will lose that ability and will send solids out to the drainfield, essentially plugging it up and needing replacement.  (Now I have been asked this)  If the septic tank is leaking out the bottom why is it that it needs repair.  What’s the difference if the sewage gets out of the septic tank or the drainfield.  Please remember, the sewage needs 72 hours of septic tank treatment for clarification and to kill aerobic bacteria found in human wastewater.  If we simply flush the water down to a leaking tank, it’s going to head straight down to ground water without adequate anearobic, anaerobic, or facultative treatment.  We cannot skip any one of these steps as we can hurt our environment and make others very sick. Oh, and possibly contaminate your very own well water.

2. Anaerobic Bacteria and Pathogens:  These don’t like oxygen and will die in the presence of oxygen.  In a traditional septic system’s drainfield.  It is the drainrock that was installed that they die here.  Pretty much as soon as they hit the drainrock.  Now beneath the drainrock there is soil, but that’s the next and final step.

3.  Facultative Bacteria and Pathogens:  These don’t care about oxygen at all.  They will survive either way.  But through plain old friction alone, in the soil beneath the drainrock, they get hung up.  And die.  All within six inches of leaving the drainrock.

Pretty cool stuff huh?

Now it can be a bit hard explaining to a homeowner that they are experiencing problems.  Here’s why.  A homeowner like this one, will say, But I’ve never had a problem.  We’ve never even had to pump it.  In over 40 years.  And now I get to try my hardest to educate and explain to them that the septic tank was not built as a tank at all, and it’s never backed up or needed pumped because it is just leaking into the ground without the 72 hours of septic tank treatment to kill off the harmful aerobic pathogens and bacteria.  But once I can get them to understand how all this is supposed to work, it doesn’t take much for them to let us replace the tank.  And get their wells tested.

 

Thanks for Reading,

 

Ronnie

 

Veteran’s Day Offer

Saturday, July 7th, 2012

No one took us up on our Veteran’s day offer. So one of my customer’s for many years, Mr. Bradley needed a septic inspection. A little history on Mr. Bradley. He is a World War II Veteran. Senior citizen. He is 83 years old and full of life.

His Uncle used to work in the Septic field many many years ago.
Every time I service his place, I put aside another hour just to talk. Hear old time war stories, and his adventures.

Yesterday, I spent about 2 hours at his place. The inspection only took about 20 minutes, but I am always impressed that guys like him actually existed in real life. A True Time War Hero.
So it was time for me to get to my next job. I told him that I was looking for one Senior Veteran to give my services too, and no one ever claimed it. And since he was my customer for years, I was performing the entire service for free. I would pay taxes, filing fees, and county fees.

Now this is where things didn’t go as planned. He absolutely refused. He was very persistant. I tried to drive off, but he would not allow me to leave. He thanked me for what I was trying to do, but he knew that the truck is expensive to run. 3.5 mpg usually means about 30-60 in fuel per job. He said that’s how I put food on my table, and keep a roof over my head. So I asked him if he’d be happy if he’d meet me in the middle. And this made him happy. I thanked him for his service, and my freedom. We both parted ways, and I will see him again next year.

And this incident really got me to thinking. How things are different in two generations. I mean think about it. I have offered my services for free before. I don’t do it often because I would go bankrupt fast.

And in the other few cases. The homeowners were more than happy to accept my free work, and having my company cover all costs involved. I have no regrets either. But in his eyes, that was unacceptable. I think I may be a bit like Mr. Bradley.

I have had people offer to do things for free for me. Like when my pump went out on my vacuum truck, a close friend replaced a coupler for me. And when it came time for the bill he just told me, no don’t worry about it. I simply told him that he is a super nice guy, but his shop won’t survive giving away his work. Niceness doesn’t pay the light bill and the lease on the shop. And I paid him anyways, and I am sure I paid him more than what the bill would have been. But it’s the way I am .

It just goes to show why I really love my job, I have the greatest clients. And I look forward to talking to each and every one of them.

I’m going to disappear on my motorcycle today. I will be back on tuesday evening. Have a great weekend and enjoy the weather.

Thanks for reading,

 

Ronnie

Septic Tank not serviced correctly in 20 years by competitor

Thursday, May 17th, 2012

The above video is from a customer that was referred to start using First Call Septic Services.  I am sure that she thought all septic service is the same, and the only difference must be price.  She couldn’t be further from the truth. She had one riser installed from my competitor for ease of access.  They have been servicing this tank for over 20 years.

2 compartment septic tank

2 compartment septic tank

She called us.  When I came out to pump the tank, I saw a “compartment wall” from the first hole.  I knew that there had to be a second lid and second compartment.  That is what we are trained to know.  I dug up this lid, free of charge, and pumped out the second compartment.  It had never been pumped and was completely full of sludge.

But the story gets worse. Now the competitor knew what size of septic tank this was.  We are all trained.  It was a 1250 gallon septic tank.  But I need to educate you about how the wall works.  It divides the septic tank into 2/3′s first compartment and 1/3 second compartment.   So needless to say, the first compartment holds about 830 gallons and the Second compartment holds about 417 gallons.

Now the competitor had charged her for the full 125o gallons of emptying that septic tank.  But let me work this out for you.  This is why a cheaper competitor is actually more expensive.  So the bill for 1250 gallons works like this.  1250 gallons at .38 cents per gallon is $475.00.  Now not all that money is my money.  I have to pay for discharge fees.  Which is currently at .235 per gallon.  So it will cost me $293.75 to discharge this waste leaving $181.25 for the company to pay wages, fuel, insurance, and wear and tear.  Remember it costs about $60 in fuel per tank we pump.

Now let’s work the numbers the way a crooked septic guy would make.  Now we know that he didn’t pump all 1250 gallons.  He only pumped out 830 gallons.  So this is his discharge bill.  $195.05.  So he charged her for the full 1250 gallons so now his profit is $279.95.  He get’s to make another $100 in profit for taking advantage of a homeowner’s lack-of-knowledge on how this all works.

And on top of that, he put her septic system in jeopardy, and allowed the sludge levels to reach a level that can contaminate the drainfield.  And if it does contaminate the drainfield, then he’d put in a new drainfield.  Making even more money on his crooked business practice.

This is why First Call Septic has not gone forward in going into the septic install business.  It’s too much of a conflict of interest.  It is our goal to get you the most out of your septic system as possible.

I really hope this makes sense.  If not, send me an email.

 

Thanks for reading,

 

Ronnie

 

 

Sewage backing up out of the drainfield

Thursday, May 3rd, 2012
Sewage backing up on drainfield

Sewage backing up on drainfield

Here is a couple of pictures of sewage backing up out of the drainfield.  It is full of bacteria and pathogens. That is what is making that black tar color.  This has been going on for some time.  It kinda dries up in the summer but it’s still smelly and gross.  And is contaminating surface to ground water.   This drainfield needs dug up and find out what’s going on.  Chances are this drainfield has reached the end of it’s life.

Close up Sewage backing up on the drainfield

Close up Sewage backing up on the drainfield

Laundry Day on Septic

Sunday, April 29th, 2012

This is a quick reminder about Laundry Day.  It’s a nice sunday out today, and I want to be sure to put a bug in everyone’s ear about septic and laundry day’s.

It’s pretty easy.  There shouldn’t be a laundry day.  All that water, all at once is truly hard on septic systems.  Try to space, one load, every other day.  That is much easier and most important to aging septic systems.  Also, remember try to upgrade your washer from a “water wasting” top load, to a water efficient front load.

You’re septic system will thank you by giving your many more years of service.

Thanks for reading,

 

Ronnie

Sunday emergency in Camas

Sunday, April 29th, 2012

Today I was planning on posting the pictures I have gathered from a system that was completely clogged up full of roots.  But I received an emergency call in Camas, WA last night at about midnight.  Customer’s backing up takes pri0rity to pictures.  I am going to get this out of the way and post the pics another day.

So today, I get to get an alarm in Camas.  Then drive up to Yacolt and check on a customer attempting his own repairs to save money.  But I don’t mind checking.  I get to go on my motorcycle today.  An excuse for a ride.  :)

Have a great day and thanks for reading,

 

Ronnie