This goes under the heading of: “I can’t make this stuff up”
This story is unbelievable.
Client purchases a home. There is a deficiency marked on their septic system from competitor. “Outlet Baffle is broken”
Client calls my competitor who wrote up the deficiency and asks them to repair it.
Competitor tells homeowner that they need to dig up the tank first. (This is outrageous to me, for one, I know exactly where to dig. It takes me all of five minutes. Plus I have to imagine the homeowner dug up the entire tank. Because they don’t know any better.) I don’t even charge for digging but to have a client do it, is well, I can’t find the words to describe what it is.
After Client digs up their own tank she calls the competitor that its ready.
Competitor tells her for $50 bucks he’ll tell her where to buy the repair parts and she can fix it herself.
She called us and booked the appointment. After finding out we would have dug out the tank for free as it would only take us about 5 minutes. And it took her all day, as she dug out the entire tank, and not just the access lid.
I will post pictures of this project when it is done. She is scheduled for later this week.
Thanks for reading,