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Best Customer Callback Ever

Best Customer Callback Ever

Best customer call ever. He called me this morning wanting a price quote. I told him that we charge 38 cents per gallon and sales tax and that’s a flat rate. He asked what that was. A flat rate? I said that there is no other fees. I’m not going to be upselling you magic chemicals or anything else. As long as your correct on the gallons you can write the check out now and put it on the counter….

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High Water Alarm

High Water Alarm

Last night I was with my friends at Rusty Grape Winery. I received an emergency call from a homeowner. Obviously since I had a drink, I could not respond to the emergency of my customer. The emergency was her “Septic High Water Alarm” started sounding off. Now, what does that mean? Simply, it means the septic system is experiencing a “Higher Than Allowable” water event. A sewage pump must b e acting up, or failed all together. I instructed her…

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Neglected Septic Pump Screens

Neglected Septic Pump Screens

Here is a video of what happens when these screens are not cleaned annually.  And there is no “septic technician” in a bottle.  There’s no magical chemical that you flush that can clean this screen.  It needs to be completely disassembled and cleaned.  There’s no other way around it. The consequences of not performing this maintenance, will be a pump that is starved and eventually burns up.  And these are not cheap pumps at all.  They start out at about $400 to…

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httpv://www.youtube.com/watch?v=FrWuOTkEaus Here is a video of a clogged inlet baffle.  There are two reasons why this house backed up into the house.  The inlet pipe, abs plastic, was installed too far into the tank, and too close the concrete baffle.  And the second is excessive toilet paper use. Really exciting stuff.   Thanks for reading,   Ronnie  

Leaking Septic Tanks

Leaking Septic Tanks

We found another leaking septic tank.  This septic tank was homemade with cinder blocks.  This homeowner had never had it back up into the house, so assumed everything was okay.  During a routine inspection we had to tell them the tank has never worked like a tank and needed replaced.  The sewage was leaking out the septic tank and going straight to ground water. Now I understand that there are those that would say, “well, if the sewage leaks out…

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Veteran’s Day Offer

Veteran’s Day Offer

No one took us up on our Veteran’s day offer. So one of my customer’s for many years, Mr. Bradley needed a septic inspection. A little history on Mr. Bradley. He is a World War II Veteran. Senior citizen. He is 83 years old and full of life. His Uncle used to work in the Septic field many many years ago. Every time I service his place, I put aside another hour just to talk. Hear old time war stories,…

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Warning signs septic tank needs cleaned or pumped

Warning signs septic tank needs cleaned or pumped

Good morning. This week I have a great project. I will try to document and take all kinds of pictures. It is a septic system that has just started to back up. It’s in the plumbing of the house, but hasn’t backed up into the showers yet. For those of you who don’t have “alarms” and sophisticated septic systems there are warning signs to not ignore. 1. toilets are flushing really weird. Not normal at all. A huge sign the…

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Septic Tank not serviced correctly in 20 years by competitor

Septic Tank not serviced correctly in 20 years by competitor

httpv://www.youtube.com/watch?v=X-rkhiq5HaI&feature=youtu.be The above video is from a customer that was referred to start using First Call Septic Services.  I am sure that she thought all septic service is the same, and the only difference must be price.  She couldn’t be further from the truth. She had one riser installed from my competitor for ease of access.  They have been servicing this tank for over 20 years. She called us.  When I came out to pump the tank, I saw a…

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Sewage backing up out of the drainfield

Sewage backing up out of the drainfield

Here is a couple of pictures of sewage backing up out of the drainfield.  It is full of bacteria and pathogens. That is what is making that black tar color.  This has been going on for some time.  It kinda dries up in the summer but it’s still smelly and gross.  And is contaminating surface to ground water.   This drainfield needs dug up and find out what’s going on.  Chances are this drainfield has reached the end of it’s…

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Laundry Day on Septic

Laundry Day on Septic

This is a quick reminder about Laundry Day.  It’s a nice sunday out today, and I want to be sure to put a bug in everyone’s ear about septic and laundry day’s. It’s pretty easy.  There shouldn’t be a laundry day.  All that water, all at once is truly hard on septic systems.  Try to space, one load, every other day.  That is much easier and most important to aging septic systems.  Also, remember try to upgrade your washer from…

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