Posts Tagged ‘failed’

Ground Water Intrusion causes massive damage when septic alarm is ignored

Wednesday, March 21st, 2012

Here is a video of another, “less expensive” riser installation on a septic system.  This homeowner simply took the lowest bid without asking questions.  And honestly, thought, “We are putting a collar on a septic tank.”  How hard can it be.  So he took the lowest bidder not realizing we have to be concerned about high ground water tables.  Now this has created a lot of problems downstream in this septic system.

Now this started taking on ground water back in november of last year.  This is when the homeowner’s septic alarm started to sound off that it was getting too much water.  The homeowner simply “silenced” the alarm.  Thinking it does this whenever it rains.  Stupid septic system.

Now the damage has been done.  You see, he has a sand filter.  Below is a video of the sand filter.  He said it started smelling really bad, but never was out there when the pumps came on to see this happening.

So if you look closely, you can see the color black.  It is stinky and slimy.  This is a bacteria that moves in when septic is surfacing above the ground.  It will always be present in surfacing sewage.  It is one thing a septic inspector is looking for.

Now the bad news.  If he would have called us when the alarm first started to sound, he would have saved a lot of money.

So some sand filter education.  A sand filter is just a huge, in-ground, pool filled with different grades of sand down to the bottom.  At the bottom the water is collected and pumped out to the drainfield.  There is an alarm in this sand filter that warns of a high water even.  This was the alarm that was ignored.  Now the sand filter went completely under water.  Two things happened.  One the sand filter is an aerobic component.  It needs oxygen to breath.  Actually the bacteria in the sand filter need oxygen to breath.  Also remember from the “how it works” page, that the septic tanks are the anaerobic environments.  Now since the sand filter went under water for two long, it went septic, and the bacteria died.  Therefore the sand filter died.  Now we could pump it out and have it dry out, and the bacteria would come back.  But the next problem is impossible to fix.  When the water is pumped out, the sand that was floating in all the water, compacts down as the water recedes.  Making the sand filter surface it’s water, instead of the effluent going down, it goes up, and surfaces.

So please remember.  A Service call is about $125.00 plus whatever parts are broken.  And may some additional labor.

But now this homeowner needs a new sand filter.  Which can run $5,000 to $7,000.  I truly feel bad for my customer’s when this happens.  This is why I have spent so much time on this website trying to educate, and inform homeowners that the power to save money on their septic system, lies with them.  Don’t forget to have their systems inspected and repair/pump what needs done, before this happens.

Thanks for reading,






Competitor wrote this system up as a septic system failure

Sunday, November 6th, 2011

We were called out for a second opinion on this property just last saturday.  You will never believe what had happened.  There was smelly water and soggy ground in the backyard.  Our competitor charges $85.00 for a service call.  We charge $125.00

Again, one would think that all septic companies are the same, and the only difference is the price.  Nothing is further from the truth.   Here is what these homeowners got for their $85.00.  I copied and pasted this from their report they submitted to the Health Department.


We were called because drains werent working properly. On arrival we walked around house and found sewage surfacing badly ( standing 2-3′ deep ) by a large tree. Probeing the area we determined this to be the drainfield area. We then called the owners son and informed him that we felt any work we would do would be a waste of their money and advised them to contact Ek or evergreen (These two referenced here are septic design engineers) to replace the system. We were assured that this would take place soon. We have found that no response was taken to replace the drainfield. This system originaly served a home that has been removed or fallen down and the transport pipe is now routed from a mobile home. Renters do have small children that could have access to surfacing. Due to the need to address the drainfield issues we did not do a tank inspection

Now the competitor even stated that they didn’t dig up the tank.  They assumed that the soggy spot was the drainfield.  They simply failed the septic system, and reported it to the health department.

Clogged drainfield competitor failed the system and called the local health department

Clogged drainfield competitor failed the system and called the local health department

This is where we came in.  We were called by the homeowner to give a second opinion.  I told them that the area that was soggy and wet, was not the drainfield, but in fact the septic tank.  I exposed the tank and found that it had not been pumped in over 20 years.  It was so full that “solids” went out to the drainfield, and plugged up the pipes.  It cost him $325.00 to jet out the drainfield, and problem was solved.  The tank did need pumped out too for about $440.00.  The  Septic system is working as designed.  Now this case is not too rare.  Our competitor has done this twice this week.  In another case it was roots had clogged the transport line between the septic tank and the drainfield.  Giving the illusion of the septic system was failed.  In both cases proper diagnotics were not completed.  The competitor’s technician simply showed up and without digging, told homeowner that the system will need replaced and they need to write a check for anywhere from $6,500.00 to $18,000.00.  In both cases First Call Septic Service was able to complete repairs.  And save the homeowner a lot of money, heartache, and grief.  Oh, and the cost of the roots in the transport line repair was under $600.00.

So be careful when hiring a contractor that’s the cheapest.  Their might be a reason for it.  For $85 dollars, this homeowner got no work performed by the contractor at all.  For $85 they got a letter of failure givin to the health department, trying to scare the homeowner into hiring them to install a new septic system for up to $18,000.00.


Thanks for reading,