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Tag: service

Service Call Fee for Septic Bids

Service Call Fee for Septic Bids

Here’s another story for the “I cannot make this stuff up file.”   Let’s talk fees for a second. Our “Service Call Fee” is $125.00. That fee get’s our truck on site and starts working for emergencies. But then we go by the hour plus parts until we are done.   There are other guys out there that’ll do a $75.00 service call.   We lose some work to this problem over the phone. One needs to understand the difference….

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Real Estate Transaction Buyer Beware Septic Service

Real Estate Transaction Buyer Beware Septic Service

Here comes another story of, “I just can’t make this stuff up” Scenario. Buyer and buyer’s agent call me to inspect a septic system of a house that they are going to purchase. I note that 1. There is an electrical problem that needs an electrician. 2. The alarm float has become detached from the float tree and needs to be reattached. 3. The solids levels in the tank show that the tank does not need pumped; however, there is…

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Latest customer testimonial via website: Memorial Day 2012

Latest customer testimonial via website: Memorial Day 2012

Dear Ronnie,   You were awsome today. Your willingness to respond on a holiday weekend was a life saver. We really appreciate your patience, politeness and understanding. The fact that you took the time to explain in detail to multiple people the workings of septic systems was cool. Your knowledge of not only your job but state and federal regulations shows your dedication to your work. I especially liked how you looked up county records and knew more about this…

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Septic Tank Enzymes

Septic Tank Enzymes

Done paying taxes, time to head out the door. Fun filled day. I guess a septic tank is blowing up in Yacolt. He started to back up in the house. So he took the lid off the septic tank, and sewage is “mushrooming” out of the septic tank and blowing up all over the grass. But they use enzymes, they should never have a problem. I told the homeowner to turn the bottle of enzymes over. He read the small…

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Busy two weeks

Busy two weeks

It’s been a busy two weeks.  I have photos and stories to share.  I will try to get them on this weekend. I can’t believe how busy it’s been.  Considering it’s spring break and all.  Got a great workout yesterday, a homeowner has a septic tank that was 3.5 feet down.  Took an hour and 10 minutes to excavate by hand.  Good times.  I slept well last night. Thanks for reading,   Ronnie

Septic Tank leak repair

Septic Tank leak repair

Here I am inside a septic tank. I know, good times.  However, this homeowner was quoted $4,000.00 to replace a septic tank.  He was never given the option to repair the septic tank.  Now it’s easier and less messy to have it replaced.  But a homeowner needs to know all of his options.  He was really hurting for money due to our downed economy. When he went to the County permitting department to apply for a tank replacement permit, he…

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Made in America Parts Only

Made in America Parts Only

I cannot stress this enough.  It’s always amazing to me that someone will complain about our economy, and then send their hard earned money overseas.   There are so many people here out of work, and are willing to work.  And yes, buying American Made parts and supplies is more expensive.  First Call Septic has taken a stand many years ago.  We’ll do our absolute best to find parts made here.  From the pumps we use, to the risers we…

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Happy Veteran’s Day November 11, 2011

Happy Veteran’s Day November 11, 2011

Happy Veterans day everyone. If you are a veteran, we are greatly in debt. I thank you all for our freedom and your service. In honor of our vets the First veteran that calls us for an inspection will receive that inspection for absolutely free***. I will pay all applicable sales tax and filing fees with the county. This offer is available in Clark County Only. So if you are a veteran, please call the office to schedule 360-686-0505. This…

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